Welcome to the official Objectif Lune Capture OnTheGo forums. This space is provided by Objectif Lune to provide a place for the community around Capture OnTheGo to help you obtain the information that you need to understand and use the software.
If you have a question about anything on OL Connect, perhaps your answer is already out there. Please consider the following sources before posting:
- Check the Capture OnTheGo Training course on the E-Learning platform
- Take a look at the Resource Center which offers resources, libraries, sample files and video tutorials.
- Take a look at the Knowledge Base for FAQs and error definitions.
- Search in the online or pdf version of the documentation to see if the answer is there.
- Try searching these forums to see if the question was already answered previously.
Also, here are a few small guidelines for posting on these forums:
- Please be as descriptive as possible in your post and give us all the relevant information.
- Never post any personal or confidential content on this forum - it is accessible by anyone and is not secure (same goes for links to files on other servers).
- Keep it civil and try to follow the netiquette . We are all human with emotions, but solutions are rarely achieved when those emotions are high.
- Spam, violence, racism, personal insults and other unwanted behaviours will be dealt w swiftly.
- There are no robots, automated message, or canned response in these forums. Everyone that answers you is a human that typed a response. That is, as far as we know.
- And above and beyond all, please enjoy your time here, don’t be afraid to ask anything and participate if you want to lend a hand.
Note : These forums are not guaranteed to be answered within a certain time limit and may not offer you any definite answer depending on the complexity of your issue . Remember that if you have a valid OL Care contract, you can contact our technical support department directly. You can do this by phone or through the web.