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About the PlanetPress Connect category, Please read before posting!

Welcome to the official Objectif Lune PlanetPress Connect forums. This space is provided by Objectif Lune to provide a place for the community around PlanetPress Connect to help you obtain the information that you need to understand and use the software.

If you have a question about anything on OL Connect, perhaps your answer is already out there. Please consider the following sources before posting:

  • Check the OL Connect Training course on the E-Learning platform
  • Take a look at the Resource Center which offers resources, libraries, sample files and video tutorials.
  • Take a look at the Knowledge Base for FAQs and error definitions.
  • Search in the online or pdf version of the documentation to see if the answer is there.
  • Try searching these forums to see if the question was already answered previously.

Also, here are a few small guidelines for posting on these forums:

  • Please be as descriptive as possible in your post and give us all the relevant information.
  • Never post any personal or confidential content on this forum - it is accessible by anyone and is not secure (same goes for links to files on other servers).
  • Keep it civil and try to follow the netiquette . We are all human with emotions, but solutions are rarely achieved when those emotions are high.
  • Spam, violence, racism, personal insults and other unwanted behaviours will be dealt w swiftly.
  • There are no robots, automated message, or canned response in these forums. Everyone that answers you is a human that typed a response. That is, as far as we know.
  • And above and beyond all, please enjoy your time here, don’t be afraid to ask anything and participate if you want to lend a hand.

Note : These forums are not guaranteed to be answered within a certain time limit and may not offer you any definite answer depending on the complexity of your issue . Remember that if you have a valid OL Care contract, you can contact our technical support department directly. You can do this by phone or through the web.