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Code 128 scanning problem

Hi, I have a problem with code 128 in Print shop mail connect designer. When I print a code on a piece of paper, the scanner cannot read It.

Hi Mario, to check if the issue is linked to the scanner, try to scan the code with a smartphone.
Or maybe there is something wrong with the data. Do you have the scan issue for all records?
Can you give us an example of the data you want to create a code 128?

Data example:
G C3 12568 XW004 00001
I tried to scan the code with my smartphone. Didn’t work.

Here is a print screen of code 128 with your data. I can scan it with an barcode scanner app. Can you?