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Connection timeout

Hello to everyone!

I have an issue that I would like to know if you know what this could be.
When I try to print from the Designer I get this error message:

“oops! we are unable to connect to your print server due to java.net.ConnectException: Connection timed out: connect.
Do you want to retry?”

I have this problem from this morning, what could that be?

Hi!

It looks like the Connect Server is stopped. Please go to Services and look for PlanetPress Connect Server, PReS Connect Server or OLConnect_Server. In case you changed your Windows credentials recently you can also change it over here.

In case you need immediate assistance, please contact your local support department and we will be happy to help you as quickly as possible.

Best regards,
Eline

Right, the problem was due to a change of IP of the computer that had installed the server!
The error message confused me, thank you for the help!