When opening the design document, I’m getting a warning prompt, see attached screenshot.
i can still open the design but when i try to Preview or create softproof as PDF, I’m also getting an error “Unable to refresh metadata”.
Some other issues for this pp design:
- when deploying the design in workflow, there is no .ptk created but only .err.
- Another error related to the design is getting an error with "Error converting “.ptk” to Postscript: List index out of bounds [-1]
Can anyone help me with this issue?