OL Learn

Error: 07:50:46.428 [0008] w3001

Has anyone seen this error before?

ERROR: 07:50:46.428 [0008] W3001 : Error while executing plugin: HTTP/1.1 500 LoggedApplicationException: There was an error running the output creation process caused by There was an error initiating to the output creation process caused by ApplicationException: No pdf object defined for checksum 96ff6b4df643cfb9a5eca72bd3a3617f
ApplicationException: No pdf object defined for checksum 96ff6b4df643cfb9a5eca72bd3a3617f
(SRV000041)

Yes this error is reported to our support team before. We weren’t able to find the cause so far and I am really glad that you mention this.

Can you contact your local support department or open a ticket via our website? In that way we can better help you to investigate this issue and if needed, report this to our developers.

Thank you!