I am having an issue where our shipping packing slips are occasionally not printing out. When looking through the service console, I get an error similar to:
DEBUG: Producing an Optimized PostScript document…
ERROR: I0012 : Error producing job of document “SSCC_Pack_Slip.ptk”: Font Arial could not be included. Error: Unexpected error (-1073741502)
ERROR: I0006 : PlanetPress Image output failed on host 127.0.0.1
This seems isolated to one printer. When I run the file through the workflow in debug, it prints out with no issue (to the same printer that previously did not print)
Any help would be appreciated.