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"Failed to open PDF"

So I get this error when I try to insert this particular pdf. Any other pdf works fine even from the same source program used to created any of our pdfs. So I’m assuming there’s something obviously wrong with my pdf. What I’ve done so far is “save as”, print as a pdf and export. Are my graphic designers while creating the pdf doing something wrong? Thank you so much!

Okay I exported it as a word file and then printed it as a PDF and that worked. Thank you all so much for your help!