When ever i print from every other software, the fiery always displays the file name and the user that printed the job. When i print from PSM Connect though, it shows Unknown in both the Job title and the User. See image below.
As you can see above, all jobs that have UNKNOWN for job title and user were printed from PSM Connect.
I’ve tried repeatedly to make sure the fields are filled in correctly in the print parameters, see image below
How do i fix this issue, or is it even fixable? I really need those to be filled out.