Upland OL User community

How to check the progress of processes which are taking a long time

Hello all,

I’ve run into an issue with PlanetPress today. I have a few processes which need to be run today but they appear to have got “stuck”.

I have 4 processes. They all use ‘Folder Capture’ and watch the same folder but use a different mask. I dropped some files into the IN folder this morning and they all “disappeared”. Nothing happened for a while so I checked the Workflow log in PlanetPress Workflow Service Console. There wasn’t anything in there.

A while later, one of the procceses output a file to the OUT folder. I checked the log again and saw that that process was now mentioned. No sign of the other 3 processes in the log though.

In the Spool folder (“C:\ProgramData\Objectif Lune\PlanetPress Workflow 8\PlanetPress Watch\Spool”), I can see .dat .dat.meta files corresponding to the files I dropped into the IN folder but nothing appears to be happening.

Is there any way that I can check the progress of these processes, or whether they’ve crashed?

Workflow logs the result of a process once it has finished it. So as long as you have nothing in the logs, you have to wait.
If this occurs often, you might want to check this temporary debugging solution (see below post, last answer from myself).
Schedule not triggered - PlanetPress Connect / Workflow - Upland OL User community (objectiflune.com)


Thank you, you were right - I just needed to be patient. My first time running a large job through PlanetPress and I was concerned that I couldn’t see any progress.

Thanks for your help.