Just upgraded our instance of pres connect and workflow and now when I try and send a template to wokflow i get an error saying no workflow instance found. I’ve raised a ticket with support but thought I’d raise on here in case anyone looks over the weekend and may have any idea
No workflow instance found
Sounds like the Messenger service is not running. Perhaps a reboot was required?
Hi
Yeah Phil looks like it hadn’t installed when we did the upgrade. Did a new install and it’s now working
James
Hi Phil,
Im getting same issue:
- Running Designer on my local machine
- Connect server is on remote server
- Checked both machine has Messenger Service and they are running.
- Can ping the remote server
- Coworker has no issue sending to Workflow
Anything else I should be trying?
Updated:
Restarted Remote Server Workflow and Messenger services. It started showing up again in my designer.
Cheers
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Just an update to this.
Its correct that this gets fixed whenever I restart Workflow/Messenger services on the Remote Workflow server.
But it keeps disappearing on me whenever I restart my local pc. I dont want to keep restarting the service on the server for this to be fixed.
Is there a way to fix this somehow, it keeps happening and I keep losing connection to workflow.