OL Connect Professional - please read before posting!

Welcome to the OL Connect Professional (formerly known as PlanetPress Connect) user forum. This space is provided by Upland Objectif Lune for the OL Connect Professional user community to ask questions, make suggestions and share information about the application in order to get the most out of it!

Before asking a question that may already have been addressed here or elsewhere, make sure to check out the following sources before posting:

  • Check out the the online help
  • Take a look at the Resource Center, which offers resources, libraries, sample files and tutorials.
  • Search these forums to see if the question was answered previously.

Also, here are a few small guidelines for posting on these forums:

  • Please be as descriptive as possible in your post and provide all the relevant information.
  • Never post any personal or confidential content on this forum - it is accessible by anyone and is not secure (same goes for links to files on other servers).
  • Keep it civil and try to follow the netiquette. We are all human with emotions, but solutions are rarely achieved when those emotions are high.
  • Spam, violence, racism, personal insults and other unwanted behaviours will be dealt with swiftly.
  • There are no robots, automated messages, or canned responses in these forums. Every answer is typed by a human. That is, as far as we know… The point is, humans can sometimes make mistakes, so be lenient.
  • And above all, please enjoy your time here, don’t be afraid to ask anything and participate if you want to lend a hand.

Note : Posts are not guaranteed to be answered within any specific time frame and may not offer you any definitive answer depending on the complexity of your issue. Remember that if you have a valid OL Care contract, you can contact our technical support department directly.