I have a customer who needs to print certain jobs using a Windows driver. I have created an output preset that generates Generic PDFs and then uses the Windows driver to create the output. However the print file that reaches the printer is a PDF.
If I send a test print from the Windows driver this prints correctly.
The customer is using 2019.1 on Windows 2012 R2 however I can reproduce this on my VM using 2019.2 on Windows 2019. On my VM I am running the Connect Server service and the Watch service under an Administrator account. I also installed the driver while logged on using this account so there shouldn’t be any conflicts.
Any ideas why the PDF is printing will be welcome.