OL Learn

PDF Merge missing first page

Hi, I have split multi page documents using address as the file name, then using PDF Merge I have merged them into a new PDF file, in size order so I get all the ones with 3 pages fist, then 2 pages etc. The first PDF that is found to be merged is always missing. Can anyone help me.

Have you check that the address is unique? It could be that the second or following PDF end-up having the same name and overwrite the first one.

Hi, each of the split PDFs have unique file names, and the splits are built with concatenate ticked, so any 2 documents with the same postal address are in the same file. It doesn’t seem to matter what the names are, the first file is always missing. If I had 1.pdf, 2.pdf, 3.pdf, the merged file would only have 2.pdf and 3.pdf. If I reversed the order, it would only have 2.pdf then 1 pdf.

To help you properly we would need to see the Template and reproduce the issue. I suggest you open a technical support call at 1-866-348-5863 or through our website.

Make sure you provided data that will reproduce the issue.