Welcome to the official Objectif Lune Connect forums. This space is provided by Objectif Lune to provide a place for the community around OL Connect (PlanetPress, PReS, PrintShop Mail Connect and Workflow) to help you obtain the information that you need to understand and use the software.
If you have a question about anything on OL Connect, perhaps your answer is already out there. Please consider the following sources before posting:
- Check the OL Connect Training course on the E-Learning platform
- Take a look at the Resource Center which offers resources, libraries, sample files and video tutorials.
- Take a look at the Knowledge Base for FAQs and error definitions.
- Search in the online or pdf version of the documentation to see if the answer is there.
- Try searching these forums to see if the question was already answered previously.
Also, here are a few small guidelines for posting on these forums:
- Please be as descriptive as possible in your post and give us all the relevant information.
- Never post any personal or confidential content on this forum - it is accessible by anyone and is not secure (same goes for links to files on other servers).
- Keep it civil and try to follow the netiquette . We are all human with emotions, but solutions are rarely achieved when those emotions are high.
- Spam, violence, racism, personal insults and other unwanted behaviours will be dealt swiftly.
- There are no robots, automated message, or canned response in these forums. Everyone that answers you is a human that typed a response. That is, as far as we know.
- And above and beyond all, please enjoy your time here, don’t be afraid to ask anything and participate if you want to lend a hand.
Note : These forums are not guaranteed to be answered within a certain time limit and may not offer you any definite answer depending on the complexity of your issue . Remember that if you have a valid OL Care contract, you can contact our technical support department directly. You can do this by phone or through the web.