I have a question and need your helps.
Our customer always get this error message on Printshop mail : Printer failed to initialize.
This isuue was solved before by removing update of windows7 KB3177725.
However, recently the problem occurred again. Our customer has looked in updates to see if the KB3177725 file was re-installed with an automatic update, but could not fine this file. Is there an chance that a new update gives the same problem?