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Problem with PDF/VT

Hello Fellows,

if i try to export my job to pdf/vt, the process stopped with a distiller error message:

Normalizer log:%%[ ProductName: PrintShop Mail ]%%%%[Page: 1]%%%%[Page: 2]%%%%[Page: 3]%%%%[Page: 4]%%%%[Page: 5]%%%%[Page: 6]%%%%[Page: 7]%%%%[Page: 8]%%%%[Page: 9]%%%%[Page: 10]%%%%[Page: 11]%%%%[Page: 12]%%%%[Page: 13]%%%%[Page: 14]%%%%[Page: 15]%%%%[Page: 16]%%%%[Page: 17]%%%%[Page: 18]%%%%[Page: 19]%%%%[Page: 20]%%%%[Page: 21]%%%%[Page: 22]%%%%[Page: 23]%%%%[Page: 24]%%%%[Page: 25]%%%%[LastPage]%%PDF/X Compliance Report1. Color [Violation] CMYK colorspace was found on the following pages: Page 1, Occurrences: 1 Page 2, Occurrences: 1 Page 3, Occurrences: 1 Page 4, Occurrences: 1 Page 5, Occurrences: 1 Page 6, Occurrences: 1 Page 7, Occurrences: 1 Page 8, Occurrences: 1 Page 9, Occurrences: 1 Page 10, Occurrences: 1 Page 11, Occurrences: 1 Page 12, Occurrences: 1 Page 13, Occurrences: 1 Page 14, Occurrences: 1 Page 15, Occurrences: 1 Page 16, Occurrences: 1 Page 17, Occurrences: 1 Page 18, Occurrences: 1 Page 19, Occurrences: 1 Page 20, Occurrences: 1 Page 21, Occurrences: 1 Page 22, Occurrences: 1 Page 23, Occurrences: 1 Page 24, Occurrences: 1 Page 25, Occurrences: 1 Violations: The total found in this section was 25.2. Summary Warnings: The total found in this document was 0. Violations: The total found in this document was 25. The number of color problems found in this document was 25. This document does not pass PDF/X-3:2003 compliance checks.%%[ Warning: Did not pass PDF/X compliance tests. No PDF file produced. ] %%

A blank page with an empty textbox can be exported as a pdf/vt without any problems!
If I colorize the box or write in text again comes the error message.
Has anyone ever had this problem?

[Windows 7; Printshop mail 7.2.8]

many Greetings
Jürgen Gryska

– – –
Jürgen Gryska
DTP-Operator

To expect someone to help you with this through a forum, it would help that you post it in the appropriated one…:wink:

PrintShop Mail suite forum

PrintShop Mail connect is a totally different software…although I understand the confusion.

In you case though, you would be best to open a technical support on our website. Having your Template and PDF would help in troubleshooting.