we are running into strange problems with the invoice creation during workflow.
We have special times when billing is excecuted. Within this we get spool-files from the AS/400.
The most invoices are created correctly, and then within the excecution, “dark black lines” are printed over the adress fields of the invoices.
We do not know what causes these “artefacts”, a recreation with the designer (print with output-preset), do not show these artefacts. A reboot of the planet-press server solves this problem for a time, but we can not say, if the next run is ok or not.
We have informed the german support, but it seems, that the problem itself is not reproducible, and was given to the development department.
Has anyone a similar problem, and eventually a solution for this?