I’ve searched all of the W3001 issues on the forum and found one that was similar although the error code was different so I think this warrants a new thread.
ERROR: 09:58:12.070 W3001 : Error while executing plugin: W3220 : Error creating directory: [\172.20.1.148\Invoices](file://172.20.1.148/Invoices/): Error code 161: The specified path is invalid.
ERROR: 09:58:12.070 Send To Folder: W1603 : Plugin failed - 09:58:12 (elapsed time: 00:00:00:009)
On the Planet Press server, I am able to access this folder (\\172.20.1.148\Invoices) with Windows Explorer. I am also able to manually create a text file in this directory. When I try to move a file using the Workflow, the file is grabbed with Folder Capture but is never delivered with Folder Send.
We have 2 licenses on 2 different servers that use the same user name. The one server is able to send files successfully but not the other. Since it uses the same User Name and the permissions are setup identically, is there a reason why one server cannot send a file but the other can? Our IT Department considers this a Planet Press issue rather than a folder security issue as it works for one server and not the other.
Any help on this would be appreciated as I’ve exhausted Google and this forum for a solution. Thank you in advance.